Delivery Information

Christmas Delivery

For guaranteed 23rd December delivery please order by the 1st of December. Orders placed after the 1st may still be delivered before Christmas but not guaranteed.

Where do you ship to? Do you ship overseas?

We ship orders from Beechworth to customers all over Australia. Unfortunately, we can't send overseas just yet!

How much does shipping cost?

We offer free shipping on orders of $99.99 or more, or $15 flat rate for all other orders.

How long will my delivery take?

Once your order is placed, it will be processed and despatched within 4-5 business days. At this time, you will receive tracking details of your order, and we rely on our delivery partners to deliver safely and efficiently. Orders are generally delivered within 2 weeks of placing your order, and often much sooner.

Who will deliver my order?

Your order will be shipped with Australia Post.

What if nobody is home?

We require signature on delivery for all orders. If you are not home when delivery is attempted, a card will be left for you to pick up your parcel from a local post office or delivery centre. We recommend keeping an eye on the tracking details to plan when to expect a delivery.